Terms and Conditions
Last updated: 30 August 2026
Agreement with our legal terms
TAKSUR Unipessoal Lda. (“Company”, “we”, “us” or “our”), a company registered in Portugal, with NIF 519576268, operates the website https://taksur.pt/ (the “Site”), the mobile application (the “Application”), as well as any other related products and services that refer to or are associated with these Terms and Conditions (the “Terms”) (collectively, the “Services”).
TAKSUR is a cloud-based Software as a Service (SaaS) platform that offers digital solutions for fleet operators, transport and logistics companies, delivery companies, professional drivers, independent operators and mobility service providers. Through its Web platform and mobile applications, TAKSUR provides fleet, driver and vehicle management, passenger and goods transport management, delivery operations, compliance and document management, operational analytics, partner marketplace services and other digital business solutions intended to improve the efficiency, safety and performance of companies in the transport sector.
To contact TAKSUR regarding these Terms, you may use the email address legal@taksur.pt or the postal address:
TAKSUR Unipessoal Lda.Avenida do Atlântico, N.º 16, 2.011990-019 Parque das NaçõesLisboa, PortugalThese Terms constitute a legally binding agreement between you, whether as an individual or acting on behalf of an entity, and the Company, concerning your access to and use of the Services. By accessing the Services, you represent that you have read, understood and agree to be bound by these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE NOT AUTHORISED TO USE THE SERVICES AND MUST IMMEDIATELY DISCONTINUE THEIR USE.
We will provide prior notice of scheduled changes to the Services that you are using. The amended Terms will take effect when they are published or communicated, as indicated in the relevant notice. Continued use of the Services after the changes take effect constitutes acceptance of the amended Terms.
The Services are intended for users who are at least 13 years of age. Users who are minors in the jurisdiction in which they reside must obtain the permission of their parents or legal representatives and use the Services under their supervision, where required by applicable law.
We recommend that you keep a copy of these Terms for your records.
1. OUR SERVICES
The information made available through the Services is not intended to be distributed or used by any person or entity in any jurisdiction or country where such distribution or use would be contrary to applicable law or regulation, or where it would subject the Company to registration requirements in that jurisdiction or country. Persons who choose to access the Services from other locations do so on their own initiative and are responsible for compliance with applicable local laws.
The Services are not tailored to comply with industry-specific regulations, including the Health Insurance Portability and Accountability Act (HIPAA), the Federal Information Security Management Act (FISMA) or the Gramm-Leach-Bliley Act (GLBA). If use of the Services is subject to any of those industry-specific regulations, you should not use the Services in a manner that would require the Company to comply with those regulations.
2. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We own or license all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs and graphics made available on the Services (collectively, the “Content”), as well as the trademarks, service marks and logos contained therein (the “Marks”).
Our Content and Marks are protected by applicable copyright, trademark and other intellectual property laws.
The Content and Marks are provided on the Services “AS IS” for personal, non-commercial use, or for internal commercial use in the course of your business.
Use of our Services
Provided that you comply with these Terms, including the section on “PROHIBITED ACTIVITIES”, we grant you a non-exclusive, non-transferable and revocable licence to:
- access the Services
- download or print a copy of any part of the Content to which you have obtained legitimate access
solely for personal, non-commercial use, or for internal purposes of your business.
Except as expressly provided otherwise in these Terms, no part of the Services, the Content or the Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed or exploited for any commercial purpose without the Company’s prior express written permission.
Any request to use the Services, Content or Marks other than as set out in these Terms should be sent to legal@taksur.pt.
If we authorise the posting, reproduction or public display of any part of the Services or Content, you must identify TAKSUR as the owner or licensor of the Services, Content or Marks and keep visible any applicable copyright or proprietary notice.
We reserve all rights not expressly granted to you.
Any infringement of these intellectual property rights constitutes a material breach of these Terms and may result in the immediate termination of your right to use the Services.
Submissions and contributions
You should carefully review this section and the section on “PROHIBITED ACTIVITIES” before using the Services, so as to understand the rights you grant to the Company and the obligations applicable to content that you post or submit through the Services.
Submissions: By sending directly to the Company any question, comment, suggestion, idea, feedback or other information relating to the Services (“Submissions”), you agree to assign to the Company all intellectual property rights in that Submission. The Company will have the right to use and disclose that Submission for any lawful purpose, commercial or otherwise, without any obligation of acknowledgement or compensation to you.
Contributions: The Services may allow you to participate in blogs, forums, discussion areas or other features through which you may create, submit, post, display, transmit, distribute or make available content and materials, including text, video, audio, photographs, music, graphics, comments, reviews, suggestions, personal information or other materials (“Contributions”).
Contributions may be viewed by other users of the Services and, possibly, through third-party websites.
By posting Contributions, you grant the Company an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, worldwide and royalty-free licence to use, copy, reproduce, distribute, sell, resell, publish, broadcast, store, display, publicly perform, reformat, translate, excerpt, in whole or in part, and exploit those Contributions for commercial, advertising or other purposes, including the preparation of derivative works or the incorporation of the Contributions into other works, as well as to sublicense the rights granted in this section.
The licence includes the use of your name, company name, trade name, trademarks, logos and personal or commercial images provided by you.
Responsibility for posted content
By submitting or posting Contributions through the Services, you:
- confirm that you have read and accept the “PROHIBITED ACTIVITIES” and that you will not post or transmit any content that is unlawful, harassing, hateful, harmful, defamatory, obscene, intimidating, abusive, discriminatory, threatening, sexually explicit, false, inaccurate or misleading
- waive, to the extent permitted by applicable law, moral rights in the Submissions and/or Contributions
- warrant that the Submissions and/or Contributions are original or that you have all necessary rights and licences to make them available
- warrant that you have authority to grant the Company the rights provided in these Terms
- warrant that the Submissions and/or Contributions do not constitute confidential information.
You are solely responsible for your Submissions and/or Contributions and agree to indemnify the Company in respect of losses resulting from a breach of this section, third-party intellectual property rights or applicable law.
Removal or editing of content
Although we have no obligation to monitor Contributions, we may remove or edit any Contribution, without prior notice, when we reasonably consider that it is harmful or violates these Terms.
We may also suspend or disable your account and report the matter to the competent authorities, where applicable.
Copyright infringement
We respect the intellectual property rights of others. If you believe that any material made available through the Services infringes copyright that you own or control, you should promptly notify us using the contact details set out in these Terms.
3. USER REPRESENTATIONS AND WARRANTIES
By using the Services, you represent and warrant that:
- all registration information provided is true, accurate, current and complete
- you will keep that information up to date
- you have legal capacity to enter into these Terms
- you will not use the Services for unlawful or unauthorised purposes
- you will not use the Services by automated or non-human means, including bots or scripts, except where expressly authorised
- you will comply with all applicable laws and regulations
- your use of the Services will not violate any applicable law or regulation.
If you provide information that is false, inaccurate, outdated or incomplete, the Company may suspend or terminate the account and refuse current or future use of the Services.
4. USER REGISTRATION
You may be required to register in order to use certain Services.
You undertake to keep your password confidential and will be responsible for use of your account and password.
We reserve the right to remove, reclaim or change a username where, in our discretion, it is inappropriate, obscene or offensive.
5. PURCHASES AND PAYMENTS
We accept the following payment methods:
Visa; Mastercard; MB WAY; Referência Multibanco; PayPal; Direct debit; Klarna.
You undertake to provide current, complete and accurate information in relation to purchases and the account used to make purchases through the Services.
You must promptly update account and payment information, including email address, payment method and, where applicable, the expiry date of the card used.
Prices may be changed at any time. All payments will be made in euros.
You agree to pay the amounts applicable to your purchases at the prices in force at the time of purchase and authorise the relevant payment service provider to charge the amounts due.
We reserve the right to correct pricing errors or inaccuracies, even after an order has been placed or a payment has been received.
We reserve the right to refuse any order placed through the Services and to limit or cancel quantities purchased by person, account or order.
6. SUBSCRIPTIONS
Billing and renewal
The subscription will continue and will renew automatically unless it is cancelled.
You authorise recurring charges through the selected payment method, without the need for further authorisation for each recurring charge, until cancellation.
The billing cycle will depend on the subscription plan selected by you.
Free trial period
TAKSUR provides an official free trial period of 7 days for new users who register for the Services.
During the 7-day trial period:
- no charge will be made
- it is not necessary to register a card or other payment method in order to start the trial period.
After the free trial period ends, the account will be locked until you make payment and upgrade the subscription to a paid plan.
There may be specific promotional campaigns offering free periods different from the official trial period. Those promotional campaigns are subject to the specific conditions of the relevant promotion.
Cancellation
You may cancel your subscription at any time through your account.
Cancellation will take effect at the end of the period already paid.
Periods already paid are non-refundable. After cancellation, you may continue to use the Services until the last day of the period already paid.
Price changes
We may periodically change subscription prices. Any price changes will be communicated in accordance with applicable law.
7. SOFTWARE
We may make software available for use in connection with the Services.
Where the software is accompanied by an end-user licence agreement (“EULA”), the terms of that EULA will govern use of the software.
Where there is no specific EULA, we grant you a non-exclusive, revocable, personal and non-transferable licence to use the software solely in connection with the Services and in accordance with these Terms.
Any software and associated documentation are provided “AS IS”, without express or implied warranties, to the extent permitted by applicable law.
You may not reproduce or redistribute any software, except as permitted by the relevant EULA or by these Terms.
8. PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which they are made available.
You agree not to:
- systematically collect data or other content from the Services to create or compile collections, databases or directories without written authorisation
- deceive the Company or other users, including through attempts to obtain confidential information, such as passwords
- circumvent, disable or interfere with security features of the Services
- defame, harm or otherwise cause damage to the Company or the Services
- use information obtained through the Services to harass, abuse or harm third parties
- misuse support services or submit false reports
- use the Services in violation of applicable law
- create unauthorised frames or links to the Services
- transmit viruses, Trojan horses or other harmful code or material
- use scripts, robots, data mining, scrapers or similar tools to collect data without authorisation
- remove copyright or other proprietary notices
- impersonate another user or person
- use another person’s account
- interfere with or overload the Services or the networks connected to them
- harass, intimidate or threaten employees or agents of the Company
- copy or adapt the software of the Services
- decompile, disassemble, decode or reverse engineer the software, except where permitted by applicable law
- use unauthorised automated systems to access the Services
- use buying agents to make purchases through the Services
- collect usernames or email addresses to send unsolicited communications
- use the Services to compete with the Company or exploit the Content for a revenue-generating commercial activity without authorisation
- use the Services to advertise or offer for sale goods or services where such use is not authorised
- sell or transfer the profile or account
- provide false or misleading information
- circumvent platform fees or subscriptions
- use the platform for illegal activities or the transport of prohibited goods
- harass, threaten or abuse other users
- send malware, viruses or harmful code.
9. USER-GENERATED CONTRIBUTIONS
The Services may allow you to create, submit, post, display, transmit, distribute or make available content and materials, including text, video, audio, photographs, graphics, comments, suggestions, personal information or other materials (“Contributions”).
Contributions may be viewed by other users of the Services and through third-party websites.
By creating or making available a Contribution, you represent and warrant that:
- the creation, distribution, transmission, display, access, downloading or copying of the Contribution does not infringe third-party intellectual property rights
- you are the creator and owner of the Contribution or have all necessary licences, rights, authorisations and consents
- you have permission from identifiable persons appearing in the Contribution to use their name or image
- the Contributions are not false, inaccurate or misleading
- the Contributions do not constitute unsolicited advertising, spam or other forms of unauthorised solicitation
- the Contributions are not obscene, violent, harassing, defamatory or offensive
- the Contributions do not intimidate or abuse third parties
- the Contributions do not violate any applicable law or regulation
- the Contributions do not violate third-party privacy or image rights
- the Contributions do not involve sexual or violent exploitation of minors
- the Contributions do not contain offensive comments related to race, national origin, gender, sexual orientation or disability
- the Contributions do not violate these Terms or applicable law.
Any use of the Services in violation of these rules may result in the suspension or termination of the right to use the Services.
10. CONTRIBUTION LICENCE
By posting Contributions on the Services or by making them available through linking your account to social network accounts, you grant the Company an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, worldwide and royalty-free licence to host, use, copy, reproduce, disclose, publish, broadcast, archive, store, display, publicly perform, reformat, translate, excerpt and distribute those Contributions, in whole or in part, for commercial, advertising or other purposes.
This licence includes the use of your name, company name, trade name, trademarks, logos and personal or commercial images provided.
The Company does not claim ownership of your Contributions. You retain ownership of your Contributions and the associated intellectual property rights.
The Company is not responsible for statements or representations contained in Contributions posted by you.
The Company may edit, alter, recategorise, pre-screen or delete Contributions at any time and for any reason, without prior notice.
11. REVIEW GUIDELINES
We may make areas available on the Services for users to leave reviews or ratings.
When posting a review:
- you must have direct experience with the person or entity reviewed
- you may not use offensive, abusive, racist or hateful language
- you may not use discriminatory language or make inappropriate references to violence
- you may not make references to illegal activities
- you should not be affiliated with competitors when posting negative reviews
- you should not draw conclusions about the legality of third-party conduct
- you may not post false or misleading statements
- you may not organise campaigns to encourage third parties to post positive or negative reviews.
The Company may accept, reject or remove reviews at its discretion.
Reviews are not necessarily endorsed or representative of the opinions of the Company or its partners.
By posting a review, you grant the Company a perpetual, non-exclusive, worldwide, royalty-free and sublicensable licence to reproduce, modify, translate, transmit, display, perform and distribute the content of the review.
12. MOBILE APPLICATION LICENCE
Use of the licence
When you access the Services through the Application, you are granted a revocable, non-exclusive, non-transferable and limited right to install and use the Application on electronic devices that you own or control, solely in accordance with these Terms.
You may not:
decompile, reverse engineer, disassemble, attempt to derive the source code or decrypt the Application, except where permitted by applicable law; modify, adapt, improve or create derivative works from the Application; violate laws or regulations through use of the Application; remove or obscure intellectual property notices; use the Application for purposes for which it was not designed; make the Application available through a network that allows simultaneous use by multiple devices or users; use the Application to create competing products or services; use the Application to send automated queries or unsolicited commercial communications; or use the Company’s intellectual property to develop applications, accessories or devices intended for use with the Application without authorisation. Apple and Android Devices
When the Application is obtained through the Apple App Store or Google Play, the licence granted to you is limited to use of the Application on a device that uses the applicable operating system, in accordance with the rules of the relevant distributor.
The Company is responsible for maintenance and support services relating to the Application to the extent provided in these Terms or required by applicable law.
The Application distributors have no obligation to provide maintenance or support services in respect of the Application, except where required by their terms or by applicable law.
The application distributors are third-party beneficiaries of these provisions and may enforce the provisions applicable to their rights.
13. SOCIAL NETWORKS
As part of the functionality of the Services, you may, where such functionality is available, associate your account with online accounts maintained with third-party service providers.
You represent that you have the right to provide the necessary information or to authorise access to the relevant third-party accounts.
By authorising access to a third-party account, you acknowledge that the Company may access, make available and store, where applicable, content provided through that account for availability on the Services.
Information made available through third-party accounts will be subject to the privacy settings defined by you with those providers.
Your relationship with third-party service providers is governed exclusively by the agreements entered into between you and those providers.
The Company is not responsible for the content of third-party accounts.
You may disable the connection between your TAKSUR account and third-party accounts through the features made available for that purpose.
14. THIRD-PARTY WEBSITES AND CONTENT
The Services may contain or make available links to third-party websites, as well as articles, photographs, text, graphics, images, designs, music, sound, video, information, applications, software and other content belonging to or made available by third parties (“Third-Party Content”).
The Company does not necessarily investigate, monitor or check the accuracy, appropriateness or completeness of those websites or content and is not responsible for their content, accuracy, opinions, privacy practices or policies.
The inclusion or making available of third-party links or content does not imply endorsement or recommendation by the Company.
If you leave the Services to access third-party websites or use third-party content, you do so at your own risk.
You should consult the terms and policies applicable to the third-party websites or services that you use.
Any purchases made through third-party websites are made between you and the relevant third party. The Company assumes no responsibility for those transactions.
15. ADVERTISERS
We may allow advertisers to display advertisements or other information in certain areas of the Services, including sidebar advertisements or banners.
The Company only provides the space for the display of those advertisements and assumes no other responsibilities in relation to the advertisers.
16. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to:
- monitor the Services for violations of these Terms
- take appropriate legal action against persons who violate the law or these Terms
- refuse, restrict or limit access to the Services
- remove or disable files and content that are excessively large or harmful to the systems
- manage the Services so as to protect our rights and property and facilitate the proper operation of the Services.
17. PRIVACY POLICY
Privacy and data security are important to us.
TAKSUR’s Privacy Policy is available at:
https://taksur.pt/politicas
By using the Services, you acknowledge and accept the applicable Privacy Policy, which is incorporated into these Terms by reference.
The Services are provided through third-party technological infrastructure. Specific information relating to the processing and storage of data is described in the Privacy Policy.
If you access the Services from another region with laws or requirements relating to the collection, use or disclosure of personal data that differ from those applicable in Portugal, use of the Services may involve the transfer and processing of data as described in the Privacy Policy.
18. COPYRIGHT INFRINGEMENT
We respect the intellectual property rights of others.
If you believe that any material made available through the Services infringes copyright that you own or control, you should promptly notify the Company using the contact details set out in these Terms.
The notice should identify the allegedly infringing material and provide sufficient information to enable the Company to review the complaint.
You may be held liable for damages resulting from materially false or misleading statements in a copyright infringement notice.
19. TERM AND TERMINATION
These Terms will remain in force for as long as you use the Services.
Without limiting any other provision of these Terms, we reserve the right, at our discretion, to deny or restrict access to and use of the Services to any person, for any reason, including a breach of these Terms or of applicable law.
We may suspend or terminate your use of the Services or delete the relevant account and content at any time, in accordance with these Terms and applicable law.
If the account is suspended or terminated, you may not create a new account to circumvent the suspension or termination.
The Company may take appropriate legal action when necessary.
20. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify or remove content from the Services at any time.
We have no obligation to update all information made available on the Services.
We will not be liable for modifications, price changes, suspensions or interruptions of the Services to the extent permitted by applicable law.
We cannot guarantee that the Services will be available permanently.
Hardware, software or other technical problems may occur, as well as maintenance operations, causing interruptions, delays or errors.
We reserve the right to change, update, suspend, discontinue or modify the Services at any time.
21. GOVERNING LAW
These Terms are governed by and construed in accordance with Portuguese law.
The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms.
Where you have your habitual residence in the European Union and act as a consumer, you will continue to benefit from the mandatory protection provisions provided by the law of the country of your residence.
TAKSUR Unipessoal Lda. and you submit to the jurisdiction of the competent courts of Lisbon, without prejudice to the mandatory rights that may apply to the consumer under Portuguese or European Union law.
22. DISPUTE RESOLUTION
The European Commission provides information relating to consumer dispute resolution and to the dispute resolution bodies existing in the different countries.
If you wish to submit a question or complaint to TAKSUR, you should contact us using the means indicated in these Terms.
23. CORRECTIONS
The information made available on the Services may contain typographical errors, inaccuracies or omissions, including in relation to descriptions, prices, availability or other information.
We reserve the right to correct errors, inaccuracies or omissions and to change or update information on the Services at any time, without prior notice.
24. DISCLAIMER
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”.
USE OF THE SERVICES IS AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE SERVICES AND THEIR USE.
WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE CONTENT OF THE SERVICES OR OF THIRD-PARTY WEBSITES AND APPLICATIONS ASSOCIATED WITH THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE ASSUME NO LIABILITY FOR:
- errors, inaccuracies or omissions of content and materials
- personal or property damage resulting from access to or use of the Services
- unauthorised access to or use of our servers
- interruption or cessation of transmission to or from the Services
- viruses, Trojan horses or other harmful elements transmitted by third parties
- losses or damages resulting from the use of content posted, transmitted or made available through the Services.
We do not warrant, endorse or assume responsibility for products or services advertised or made available by third parties through the Services or associated websites.
The Company is not a party to, nor responsible for, transactions between you and third-party providers.
25. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY, ITS DIRECTORS, EMPLOYEES OR AGENTS WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA OR OTHER LOSSES ARISING FROM USE OF THE SERVICES.
NOTWITHSTANDING ANY PROVISION TO THE CONTRARY, THE COMPANY’S LIABILITY TO YOU, FOR ANY CAUSE AND REGARDLESS OF THE FORM OF ACTION, IS LIMITED, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TO THE AMOUNT ACTUALLY PAID BY YOU TO THE COMPANY DURING THE ONE (1) MONTH PERIOD PRECEDING THE EVENT THAT GAVE RISE TO THE CLAIM.
THE LIMITATIONS PROVIDED IN THIS SECTION WILL NOT APPLY TO THE EXTENT THAT APPLICABLE LAW DOES NOT PERMIT THE EXCLUSION OR LIMITATION OF LIABILITY.
26. INDEMNIFICATION
You agree to defend, indemnify and hold harmless the Company, its subsidiaries, affiliates, directors, agents, partners and employees from any losses, damages, liabilities, claims or demands, including reasonable expenses, arising from third parties and resulting from:
- your Contributions
- use of the Services
- breach of these Terms
- breach of the representations and warranties given by you
- infringement of third-party rights, including intellectual property rights
- harmful acts committed against other users of the Services with whom you have established contact through the Services.
The Company reserves the right, at your expense where legally permissible, to assume the exclusive defence and control of any matter subject to indemnification.
You agree to cooperate with that defence.
27. USER DATA
We will maintain certain data transmitted by you to the Services for the purposes of management and operation of the Services, as well as data related to use of the Services.
Although we perform routine backups, you are responsible for the data that you transmit or that relates to the activities you carry out through the Services.
To the maximum extent permitted by applicable law, the Company will not be liable for the loss or corruption of that data where it results from circumstances not attributable to the Company.
28. ELECTRONIC COMMUNICATIONS, TRANSACTIONS AND SIGNATURES
Use of the Services, sending emails to the Company and completing online forms constitute electronic communications.
You consent to receive electronic communications and acknowledge that agreements, notices, disclosures and other communications provided electronically by the Company, by email or through the Services, satisfy applicable legal requirements relating to written form, where legally permissible.
YOU AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER ELECTRONIC RECORDS, AS WELL AS TO THE ELECTRONIC DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY THE COMPANY OR THROUGH THE SERVICES.
29. SMS TEXT MESSAGES
Programme description
By joining any text messaging programme, you expressly consent to receive SMS messages on the mobile number associated with your account.
Messages may include account alerts, updates, responses to requests and other notifications related to the Services.
Message frequency
SMS messages will be sent when necessary for account security, authentication, subscriptions, billing, payment confirmations or other important account-related notifications.
Any marketing SMS that may be made available in the future will only be sent where the necessary prior consent exists.
Cancelling communications
Users may manage their communication preferences through the TAKSUR account settings.
Transactional and security-related messages may continue to be sent when necessary.
Message and data costs
Message and data charges may apply to SMS sent or received, in accordance with your mobile operator’s tariff.
Applicable charges and conditions are determined by your telecommunications operator.
Support
For questions related to SMS communications, you may contact TAKSUR at legal@taksur.pt.
For privacy-related questions, you should consult the Privacy Policy:
https://taksur.pt/politicas
30. MISCELLANEOUS
These Terms and any policies or operating rules published by the Company on the Services or in relation to the Services constitute the entire agreement between you and the Company concerning their subject matter.
The failure to use or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms apply to the maximum extent permitted by applicable law.
The Company may assign its rights and obligations to third parties where permitted by applicable law.
The Company will not be liable for losses, damages, delays or failures to perform its obligations where they result from causes beyond its reasonable control.
If any provision or part of a provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be severed to the extent necessary, without affecting the validity of the remaining provisions.
These Terms do not, by themselves, establish any relationship of company, partnership, employment, representation or agency between you and the Company.
You acknowledge that these Terms will not be construed against the Company solely by reason of having been drafted by the Company.
31. CONTACT US
To submit a complaint relating to the Services or to obtain additional information about use of the Services, contact us at:
TAKSUR Unipessoal Lda.Avenida do Atlântico, N.º 16, 2.01 1990-019 Parque das Nações Lisboa, PortugalE-mail: legal@taksur.ptWebsite: https://taksur.pt/Privacy Policy: https://taksur.pt/politicas32. REFERRAL PROGRAMME AND BENEFIT CREDITS
TAKSUR may make referral programmes available to eligible users. Where applicable, a valid referral may generate a promotional credit in an amount defined in the programme conditions.
Credit granted under the programme constitutes a promotional benefit and does not constitute money, a deposit, a bank balance, electronic money or withdrawable monetary value.
The credit may not be withdrawn in cash, transferred, assigned or converted into money.
The credit may be used exclusively for the purposes made available by TAKSUR under the relevant programme, including, where applicable, a reduction of the price of subscriptions or of certain TAKSUR services.
Where the credit amount exceeds the amount payable in a given billing period, the eligible balance may be carried forward to subsequent periods, in accordance with the programme conditions.
The award of the monthly credit will depend on the referral remaining valid and eligible, including the maintenance of the referred user's account or service under the conditions established by TAKSUR.
TAKSUR may establish limits, eligibility criteria, validity periods, conditions of use and other specific rules applicable to each campaign or programme, which will be communicated to users.
Unused promotional credits do not constitute a debt of TAKSUR to the user and do not confer any right to payment in money.
